Privacy Policy
Last updated: Sep 2025
1. Introduction
This Privacy Policy describes how Autometa Solutions ("we," "our," or "us") collects, uses, and shares information in connection with your use of our website (autometasolutions.com) and the ETL++ Airtable extension (collectively, the "Services"). This policy applies to all users of our Services worldwide.
1.1 Scope
This privacy policy covers:
• The Autometa Solutions website (autometasolutions.com)
• The ETL++ Airtable extension
• Any related services and features we provide
1.2 Contact Information
If you have any questions about this Privacy Policy or our privacy practices, please contact us at requests@autometasolutions.com
2. Information We Collect
2.1 Account Information
When you sign up for ETL++, we collect:
• Email address
• Name
• Company information (optional)
2.2 Service Data
We collect and store:
• API request configurations (not the fetched data)
• OAuth access and refresh tokens for third-party service connections
• Airtable API credentials (encrypted)
• Metadata about your API requests including URLs, record counts, and destinations
2.3 Temporary Processing
• Response data from third-party applications temporarily passes through our servers to update your Airtable base but is not stored permanently
• All data in transit is encrypted using industry-standard protocols
3. How We Use Your Information
3.1 Service Provision
We use your information to:
• Create and manage your account
• Save your API request configurations
• Run your scheduled API requests
• Process your payments
• Send service-related communications
• Improve and optimize our Services
3.2 Data Storage and Processing
• Account information and API configurations are stored in secure, encrypted databases
• Sensitive information including API keys and OAuth tokens is encrypted at rest
• Payment processing is handled through secure third-party processors
• We use privacy-focused analytics to improve our service
4. Data Security
4.1 Security Measures
• ETL++ employs bank-level encryption for all sensitive information
• Our systems require multi-factor authentication for administrative access
• We implement role-based access systems to limit internal data access
• All data transfers use SSL/TLS encryption
4.2 Data Retention
• We retain your data as long as your account is active
• Upon account deletion, your data will be permanently deleted within 30 days
• Backup data is securely deleted according to our data retention schedule
5. Your Privacy Rights
5.1 Your Rights
You have the right to:
• Access - Request copies of your personal data
• Rectification - Request correction of inaccurate information
• Erasure - Request deletion of your personal data
• Restrict processing - Limit how we process your data
• Data portability - Request transfer of your data
• Object to processing - Opt out of certain data processing activities
5.2 Exercising Your Rights
To exercise any of these rights, please contact us at requests@autometasolutions.com. We will respond to your request within 30 days.
6. Third-Party Services
ETL++ integrates with third-party services including Airtable and various APIs. When you connect these services, you are also subject to their respective privacy policies and terms of service. We encourage you to review the privacy practices of any third-party services you connect through ETL++.
7. International Data Transfers
We process and store information primarily in the United States. When we transfer personal data internationally, we implement appropriate safeguards to ensure your data remains protected according to applicable data protection laws.
8. Children's Privacy
Our Services are not directed to children under 13, and we do not knowingly collect personal information from children under 13. If we learn we have collected personal information of a child under 13, we will delete such information immediately.
9. Changes to Our Privacy Policy
Autometa Solutions keeps its privacy policy under regular review and places any updates on this web page. We will notify you of any significant changes by updating the "Last Updated" date at the top of this policy and, where appropriate, sending you a notification.
10. Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us at requests@autometasolutions.com.